Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your use of the website operated by [Astro House] (“we”, “our”, “us”). By accessing or using our website, you agree to be bound by these Terms.
1. Account Terms
- You must provide accurate, complete, and current information when creating an account or placing an order.
- You are responsible for maintaining the confidentiality of your account details.
- We reserve the right to suspend or terminate accounts if we suspect fraudulent or unlawful activity.
2. Pricing and Payment
- All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.
- We reserve the right to modify prices at any time without prior notice.
- Payments must be made through approved payment methods available on our website.
- Orders will only be processed after successful payment confirmation.
3. Product Descriptions
- We strive to ensure that all product descriptions, images, and details are accurate.
- However, we do not guarantee that all information is error-free, complete, or current.
- Actual product colors and appearance may vary slightly due to screen settings or lighting.
4. Order Acceptance
- We reserve the right to accept or reject any order at our sole discretion.
- Your order may be canceled due to reasons including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspicion of fraudulent activity
If your order is canceled after payment, a full refund will be issued.
5. Shipping and Delivery
- We aim to process and dispatch orders within the timeframe mentioned on our website.
- Delivery timelines may vary depending on your location and external factors.
- We are not responsible for delays caused by courier partners or unforeseen circumstances.
For shipping-related queries, contact us at [imraj3004@gmail.com] during [Mon - Saturday].
6. Returns and Refunds
- Returns and refunds are subject to our Return Policy.
- To be eligible for a return:
- The product must be unused and in original condition
- Return requests must be made within the specified time frame
Refunds will be processed after inspection and approval.
7. Prohibited Uses
You agree not to use our website for:
- Any unlawful or fraudulent purpose
- Violating any applicable laws or regulations
- Transmitting malicious code or harmful content
- Attempting to gain unauthorized access to our systems
We reserve the right to terminate access for violations.
8. Limitation of Liability
- [Astro House] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our total liability shall not exceed the amount paid by you for the purchased product.
9. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts in [Mumbai, Maharashtra].
10. Contact Information
For any questions regarding these Terms, you may contact us at:
Email: [imraj3004@gmail.com]
Business Hours: [Mon - Saturday]
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.